Frequently Asked Questions
Here are a few questions that patients have asked during a first visit:
- Aetna Medicare Open Plan
- Atrio Health Plans
- Avamere Rehab Skilled Nursing Center
- Bridgespan Health Company
- Care Oregon Med. Advantage*
- Care Oregon Personal Option*
- Care Oregon Preferred*
- Cigna Healthcare
- FirstChoice/ Shasta
- Great West
- Health Net
- Health Net Medicare Advantage
- Kaiser Permanente (Added Choice Plan)
- Liberty Mutual
- Liberty Northwest
- Lifewise/ Premera
- Marion Polk Community Health Plan
- Marion Polk Medicare Advantage Plan
- Mid-Valley IPA
- Mid-Valley Physicians Choice Advantage
- Mutual of Omaha
- ODS Medicare Advantage
- OEA Choice
- OHP/ OMAP*
- Oregon Health Co-Op
- Oregon Health Systems
- Oregon Youth Authority
- Pacific Source
- PacifiCare Direct
- PacifiCare PPO
- Providence Benedictine Skilled Nursing Center
- Providence EPO/ MCO/ PEBB/ PPO
- Providence Medicare Extra
- Regence BCBS Access Blue
- Regence BCBS Participating Provider Plan
- Regence BCBS Preferred Provider Plan
- Regence HMO Oregon
- Regence Med. Advantage
- Samaritan Health Services
- Secure Horizon/ Salem Clinic
- Titans Claims
- TriCare/ TriWest
- UHC Sierra Health and Life
- UniCare Medicare Extension
- United Health Care
- United Health Care/ Evercare (Medicare Complete)
- US Dept of Labor
- VA Healthcare
- Vehicle Accidents
- Willamette Valley Health Plan
- Workers’ Compensation and Motor
If you’re receiving a procedure, having a prescription refilled, or are returning for a follow-up, please arrive five (5) minutes before your scheduled appointment time.
In Salem, you’ll find us at 2480 Liberty Street NE., Suite 180
We are open Monday through Thursday from 8:00 am to 4:00 pm, Friday 8:00 am to 3:00 pm.
Our Corvallis office is located at 2211 NW Professional Drive, Suite 201.
Please contact us at (503) 371-1010 for specific hours of operation at our Corvallis location.
Our Tualatin office is located at 6485 SW Borland Road, Suite G.
Please contact us at (503) 371-1010 for specific hours of operation at our Tualatin location.
Healthcare billing and payment can be complex and confusing. Below are some frequently asked questions to help you better prepare and understand how to pay for your healthcare.
A co-payment is a set amount paid for each visit to a provider. If you have a $50 hospital co-payment, you must pay $50 for each visit and your insurance company will pay for the remaining balance on all covered services. Co-payments may vary depending on the location such as hospital, clinic, and surgery center. Co-payment for providers, hospital, Ambulatory Surgery Center or other balances you may owe are due on the day you receive services. If you have any questions regarding your benefits, please call your insurance company.
Co-insurance is the percentage of the total cost of the health service that you must pay until you have reached your out-of-pocket maximum for a certain period of time. Co-insurance rates vary. After you meet your out-of-pocket maximum for that period of time, then most insurance plans will pay 100 percent of the allowed amount.
In some instances, you may be responsible for a co-payment, deductible, and co-insurance amount during the same visit. Please check with your health insurance plan if you have questions.
Out-of-network pertains to treatment from doctors, clinics, health centers, hospitals, medical practices, and other providers that do not have an agreement with your insurance to provide care to its members. You typically will pay more out of your own pocket when you receive treatment from out-of-network providers.
Most practices that continue treating out-of-network patients offer special payment plans.
For your convenience, we accept cash, check, and all major credit cards. Please tell us if you cannot pay your bill in full. Our Patient Financial Services will assist you and describe monthly payment plans.